Senior Business Systems Analyst

Become a part of our caring community With over 10 million sales interactions annually, Humana understands that while great products are important, it’s the quality of our service that truly defines us. We know that when our members and prospects have delightful and memorable experiences, it strengthens their connection with us and enables us to put their Health First. After all, a health services company that has multiple ways to improve the lives of its customers is uniquely positioned to put those customers at the center of everything it does.Humana’s MarketPoint organization is seeking a Senior Business Systems Analyst to join the MarketPoint Business Insights Team working remote anywhere in the US. The MarketPoint Senior Business Systems Analysis Professional formulates and defines business and technical objectives based on user needs, business systems requirements, and industry standards. Leveraging advanced data analysis, integration, and visualization tools, this role develops actionable information to support enterprise strategy and continuous improvement. The position operates independently, with considerable latitude in determining objectives and approaches, and begins to influence departmental strategy.Sponsorship is not available for this position (e.g. H-1B, E-3, TN, 0-1, STEM OPT, or any immigration work authorization requiring a written submission from the company to a government agency).  Only candidates with Citizenship or Lawful Permanent Residency in the U.S. will be considered. Key Role FunctionsAnalyze, integrate, and visualize complex datasets using T-SQL, PL-SQL, TOAD, Power BI, Azure, Snowflake, PowerAutomate, and other data management toolsDevelop long-term data solutions in partnership with IT, consolidating multiple business-generated tables into single repositories using Snowflake and AzureElicit, document, and prioritize business and technical requirements; develop project plans and timelinesWrite user stories for Agile development and partner with IT and business stakeholdersCoordinate cross-team collaboration, cultivating relationships with internal business and IT partnersDocument end-to-end data processes, ensuring data accuracy and quality of solutionsChampion the customer by accurately representing prioritized needs during requirements, development, and testing phasesImplement change management processes and maintain accurate requirements documentationSupport production turns and incident monitoring, including occasional nights or weekends as neededUse your skills to make an impact  Required QualificationsBachelor’s degree and 5+ years of technical experience in data analysis, business intelligence, or systems analysis OR Master’s degree and 3+ years of experienceAdvanced experience with T-SQL, PL-SQL, TOAD, Azure, Microsoft Power Platform, Snowflake, and related tools for data extraction, manipulation, and visualizationAdvanced skills in SQL queries, API integration, and working with large, complex datasetsExperience in data mining, cost-benefit analysis, and creating impactful data visualizationsStrong communication, facilitation, documentation, analytical, and problem-solving skillsAbility to manage multiple tasks, prioritize deadlines, and maintain attention to detailExperience collaborating with stakeholders and remote teams at all organizational levelsHighly organized, with a commitment to delivering quality products and servicesMinimal nights or weekends may be required to support production turns or incident monitoringPreferred QualificationsAdvanced degree in a quantitative discipline (Mathematics, Economics, Finance, Statistics, Computer Science, Engineering, Data Science, or Business Administration)Azure Data Fundamentals or Snowflake SNOWPRO certificationAdvanced experience with Databricks, PowerBI, PowerApps, and PowerAutomate.Expertise in forecasting, simulation, and predictive modelingExperience with Systems Development Life Cycle, Agile processes, and user story writingProficiency in healthcare-related data and integrating disparate datasetsAdditional InformationTo ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipEmployees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationHumana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:Health benefits effective day 1Paid time off, holidays, volunteer time and jury duty payRecognition pay401(k) retirement savings plan with employer matchTuition assistanceScholarships for eligible dependentsParental and caregiver leaveEmployee charity matching programNetwork Resource Groups (NRGs)Career development opportunitiesOur Hiring ProcessAs part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview.