Business Systems Analyst Sr - Agile

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Sr - Agile within PNC's Retail Technology organization, you can be based in Pittsburgh, PA; Strongsville, OH; Cleveland, OH; Birmingham, AL; Phoenix, AZ; Lakewood, CO.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionCore ResponsibilitiesPartner with business stakeholders to elicit, analyze, document, and validate requirementsTranslate business needs into epics, user stories, functional requirements, and acceptance criteriaParticipate actively in Agile/Scrum ceremonies (backlog grooming, sprint planning, reviews, retrospectives)Perform current-state and future-state analysis, including process flows and gap analysisCollaborate with engineering teams on API-based integrations and system interfacesSupport data-related initiatives, including ETL processes and data transformations using InformaticaAnalyze and validate data using SQL and relational databasesEnsure requirements are traceable, prioritized, and aligned with business and regulatory needsAct as a key liaison between business, product, and technical teamsPreferred Skills:Strong experience partnering with business and technical stakeholders to define clear, testable functional and non-functional requirementsWorking knowledge of API-based integrations, including RESTful services, request/response structures, and error handlingAbility to perform current-state and future-state analysis, including process flows, gap analysis, and impact assessmentsHands-on experience analyzing and validating data using SQL across relational databases such as Oracle, SQL Server, Teradata, and MongoDBFamiliarity with ETL concepts and data flow architectures, including data ingestion, transformation, and downstream consumptionExperience supporting data transformation and integration initiatives using tools such as Informatica (PowerCenter/PowerExchange) from a requirements and validation perspectiveStrong understanding of data quality, data lineage, and reconciliation techniques to support accurate analytics and reportingAbility to create and maintain process diagrams, data models, and interface specifications to support technical designExperience ensuring requirements traceability from business objectives through development, testing, and deliveryComfortable working in Agile/Scrum environments, collaborating closely with Product Owners, engineers, and QA throughout the SDLCPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAgile Methodology, Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Scrum (Agile), Software Solutions, User Experience (UX) DesignCompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow AnalysisWork ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)Pay TransparencyBase Salary: $63,750.00 – $116,875.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application WindowGenerally, this opening is expected to be posted for two business days from 04/22/2026, although it may be longer with business discretion.BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacat