Quality Assurance Spec Sr (Automation)

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Quality Assurance Specialist within PNC's C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA.Role SummaryThe Senior Quality Assurance Specialist is an individual contributor responsible for advancing automation-first quality engineering practices across application delivery. This role focuses on building and strengthening capabilities in test design, execution, and defect analysis, while ensuring robust service-level validation.The specialist partners with cross-functional teams to embed quality early in the development lifecycle, enabling faster feedback and more reliable releases. By promoting modern delivery practices such as continuous integration and continuous testing, this role helps teams validate changes earlier, reduce risks, and improve overall delivery consistency and product quality.Key Responsibilities• Design, develop, and execute functional and integration test cases aligned to requirements and user journeys.• Contribute to test automation under guidance using approved frameworks, tools, and coding practices.• Participate in sprint activities including planning, backlog refinement, execution, and defect triage.• Log defects with clear reproduction steps, evidence, and impact context.• Support API, service, and workflow validation across assigned applications.• Assist with test data setup and execution environment readiness as needed.• Collaborate with developers to improve testability and early validation.Reporting Line & ScopeThis role typically reports to a QE Lead, QE Manager, or engineering leader and supports delivery teams through feature-level validation, automation contribution, and disciplined defect management. The scope is focused on assigned applications, services, and integrations within an agile delivery model.Success Measures• Timely and accurate execution of assigned validation activities.• Clear, actionable, and well-documented defect reporting.• Steady contribution to automated test coverage and execution reliability.• Earlier detection of defects that reduces downstream rework.Qualifications• Typically, 3–5 years of experience in Quality Engineering, SDET, or Software Engineering.• Foundational knowledge of automation, scripting, and test execution practices.• Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management.• Ability to work collaboratively in a fast-paced engineering environment.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionLeads and reports on reviews and tests of software systems and products to verify compliance with applicable specifications and standards.Leads the effort to work with software developers to resolves issues of incompliance through system modification, reconfiguration or workarounds. Establishes objectives for testing cycles. Develops test scenarios for unit, process, function, integration and acceptance testing .Leads the team in planning and estimating quality assurance support requirements for new products, new functions and new components. Leads audits and reviews .Oversees and leads the efforts to monitor adherence to quality standards in the development, implementation and upkeep of software products. Monitors effectiveness of the assurance process and tools .Oversees the tracking of quality assurance metrics such as defect density and open defect counts. Oversees team members responsible for testing and inspection of products to determine compliance with specifications .PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAnalytical Thinking, Automation Testing, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Selenium, Software Testing, Test Case Development, Usability TestingCompetenciesAccuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation ManagementWork ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationBachelorsCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/