AVP, Quality Engineering - Insurance Segment

Become a part of our caring community The Associate VP, Quality Engineering carries out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. The Associate VP, Quality Engineering requires a in-depth understanding of how organization capabilities interrelate across segments and/or enterprise-wide.Humana is committed to helping people achieve their best health by delivering innovative technology solutions that enable exceptional member and provider experiences.The Associate Vice President, Quality Engineering – Insurance Segment will join a high-performing, highly innovative technology organization with a strong culture of quality excellence. This leader will build and lead quality engineering across Humana’s enterprise-scale insurance technology platforms, ensuring end-to-end delivery quality, release confidence, and continuous modernization of quality practices.This role is accountable for driving consistent quality engineering execution across multiple product/application teams, partnering closely with Product, Engineering, Architecture, Platform, and DevOps leaders to embed quality throughout the software development lifecycle.Key ResponsibilitiesStrategy, Leadership & Operating ModelDefine and execute the quality engineering strategy for Humana’s enterprise-scale insurance technology platforms, aligned to business priorities and enterprise direction.Build, lead, and develop a high-performing organization of quality engineering leaders, engineers, and SDETs across multiple teams.Promote a culture of shared quality ownership and “built-in quality” within agile delivery teams.Drive a scalable delivery model for quality engineering, including clear standards for execution, reusable assets, and consistent ways of working across teams.Delivery Quality, Validation & Release ReadinessOwn end-to-end delivery quality outcomes across the insurance technology portfolio.Ensure quality planning and execution across functional, integration, end-to-end, and regression validation.Lead defect management practices including triage, root cause analysis, and prevention strategies to reduce escaped defects.Provide release readiness assessments and technical release validation in partnership with Engineering and DevOps.Coordinate production quality support, including incident quality analysis and post-release learning.AI & Automation-First Quality Engineering & CI/CDDrive AI- and automation-first quality engineering practices to improve speed, coverage, and confidence across the delivery lifecycle.Establish and maintain segment-level automated regression capabilities, ensuring test suite reliability, maintainability, and business value.Integrate quality signals into CI/CD pipelines (e.g., automated validations, quality gates, and actionable reporting) to support frequent, stable releases.Leverage standards, patterns, and reusable assets established by the core Platform Quality Engineering team to promote consistency and scalability.Partner with engineering teams to modernize test frameworks and automation approaches for distributed and cloud-native systems.Non-Functional Testing & Security ValidationCoordinate non-functional testing strategies and execution (performance, reliability/resiliency, and operational readiness) across the portfolio.Ensure security validation execution is aligned to enterprise standards and SDLC controls.Promote risk-based testing approaches to balance speed, quality, and compliance expectations.Stakeholder Partnership & InfluencePartner with Product, Engineering, Architecture, Platform, and DevOps leaders to embed quality throughout the delivery lifecycle.Influence engineering practices that improve reliability, scalability, and member/provider experience.Align portfolio priorities with enterprise quality engineering direction, contributing to shared roadmaps and capability advancement.Metrics, Governance & Continuous ImprovementAdhere to quality metrics, reporting, and governance processes established by the quality enablement team.Partner with the enablement team to refine and evolve portfolio-relevant measures, insights, and governance routines.Use quality insights to identify systemic improvement opportunities and drive maturity progress across teams.Use your skills to make an impact  Required Qualifications15+ years of experience in software engineering, quality engineering or testing.Demonstrated experience leading quality engineering organizations supporting large-scale enterprise applications.Proven success leading quality engineering modernization and transformation initiatives (automation, tooling, operating model, and metrics-driven execution).Experience managing senior leaders and geographically distributed teams.Strong understanding of modern software delivery practices including Agile, DevOps, and CI/CD.Familiarity with quality engineering approaches across API, UI, integration, and end-to-end validation within distributed and cloud-native architectures.Strong executive communication and stakeholder management skills; ability to influence outcomes across product and engineering organizations.Preferred QualificationsExperience in healthcare, payer/insurance, or other highly regulated environments.Familiarity with claims, enrollment, provider, or digital member experience platforms.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $172,200 - $236,900 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/