Customs Origin and Solicitation Jr Analyst

Job DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE.  DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.The RoleThe Jr. Analyst supports Customs Origin and Solicitation activities for GM North America by executing established processes, maintaining document quality and compliance, and providing timely support to internal stakeholders and global suppliers. The role is expected to work independently on defined tasks, escalate issues appropriately, and contribute to team goals through accurate execution, strong controls, and continuous improvement.What You’ll DoSpecific duties related to this position include, but are not limited to, the following:Customs Solicitation and Origin supportAttend daily IRP (Immediate Response Process) activities for dutiable items crossing into the US and complete assigned actions on timeSupport solicitation of American Automobile Labeling Act (AALA) requirements for labeling complianceAudit customs documents submitted by suppliers to ensure completeness, accuracy, and compliance with customs standardsExecute Customs Origin and Solicitation activities in accordance with GM procedures, internal controls, and regulatory requirementsMaintain accurate records, trackers, and system updates for assigned workSupplier and stakeholder coordinationFollow up with global suppliers through email and phone to obtain required customs documents and informationCommunicate document gaps, errors, and required corrections clearly and professionallyPerform initial review and analysis when suppliers dispute document requirements or detailsEscalate non-responsive suppliers, urgent issues, and unresolved concerns in a timely mannerAssist and encourage suppliers in using the Document Solicitation System and support training as neededCollaborate effectively with peers and stakeholders across PH, MX, US, and other supported regionsReporting, controls, and execution disciplineProvide timely and accurate workload updates as part of status reportingPrepare schedules, reports, analysis, and other work products as requiredMaintain a strong controls and compliance mindset by raising financial, operational, or control concerns immediatelySupport internal and external audit requirements, ad hoc requests, and special projects as neededHelp coordinate urgent tasks within the team and support workload balancing when requiredContinuous improvementIdentify recurring issues and suggest practical improvements to enhance quality, turnaround time, and complianceSupport documentation updates, desk procedures, and process standardization effortsParticipate in team initiatives that improve service delivery, reporting, and operational efficiencyYour Skills & Abilities (Required Qualifications)Bachelor of Science in Customs Administration, Business Administration, or equivalentProficient in Microsoft Office applicationsStrong written and verbal English communication skillsAbility to work across multiple priorities in a fast-paced, time-sensitive environmentWillingness to support teams and stakeholders across US, MX, and PH time zonesWhat Will Give You A Competitive Edge (Preferred Qualifications)Familiarity with North America Customs PolicyExposure to USMCA, Free Trade Agreements, Country-of-Origin requirements, or related customs documentationKnowledge of MS Access, KNIME, Power BI, or other automation / reporting toolsExceptional organizational skills and attention to detailStrong interpersonal skills and commitment to teamwork and partnershipHigh customer service orientationAbility to learn on the fly and work effectively in ambiguous situationsHigh level of integrity in handling confidential or sensitive informationAnalytical mindset with the ability to research customs-related issues and support issue resolutionFlexibility, accountability, and willingness to take on special projects and ad hoc responsibilities About GMOur vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.Non-Discrimination and Equal Employment OpportunitiesGeneral Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.AccommodationsGeneral Motors offers opportunities to all job seekers including individuals with disabilities. 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