Product Development CCS, Senior Manager, ISG Operations

Product Development CCS, Senior Manager, ISG OperationsWe’re seeking someone to join our team as Manager who will be programming and databases, a keen interest in process optimization, and a structured approach to problem solving.  The business environment is complex and there are many processes that requires deep analysis followed by end-to-end automation. Seeking leaders who can help further enhance the performance of the organization, by applying his/ her creativity, and by making use of familiar tools and new tools in the marketplace.Established in 2004, Morgan Stanley Fund Services (MSFS) is a global business within the Institutional Equities Division (IED) that provides fund administration services for over $700billion in assets across 350+ hedge funds, private equity and large family offices clients.  Our best-in-class offering includes accounting and investors services, portfolio analytics, middle-office functions, regulatory and financial reporting, and tax services.  Delivering these services to our clients and their investors is a diverse team of 1,400 highly skilled employees across the globe based in New York, London, Glasgow, Dublin, Mumbai, Bengaluru, and Hong Kong. Joining MSFS, you will discover a dynamic environment where every day offers new opportunities for personal growth and innovation.  Here at MSFS your career isn’t just a job, it’s an incredible journey fueled by collaboration, challenge, and the chance to make a meaningful impact to our business, our clients, their investors and the wider Morgan Stanley franchise.The Product Development team is the engine at the heart of our MSFS technology ecosystem, ensuring our platforms perform seamlessly for clients and colleagues every day while leading transformative changes across our business. Through the team’s deep partnership with our Technology department, they are reimagining how we work and how clients and their investors engage with MSFS. This team enables breakthrough innovation and an elevated user experience. Product Development is also at the forefront of adopting advanced technologies, including robotics and artificial intelligence, to deliver greater scale, efficiency, and operational excellence for MSFS and its stakeholders.The current opening is for the Client Computing Solutions (CCS) Team which is part of Product Development function. The CCS Team develops tools to resolve complex business problems that are overwhelming and error-prone if handled manually by front-line colleagues.  Complexity is often found in areas such as investor services, investor allocation, regulatory reporting, capital activities and trade transaction management. The Team is comprised of colleagues who have had solid technical education and have studied finance and accounting as the chosen field to apply the skills.  The CCS Team tends to focus on very complex, specific and urgent circumstances, and the solutions tend to be highly customized for the clients concerned, and rapid turnaround is usually a requirement.Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.What you’ll do in the role:Liaise with executive management & business users across locations to understand/ document business requirements, detail the use cases & propose solution optionsDesign & develop a solution which is flexible to incorporate changes and scalableEnd-to-end ownership of the tools built for client processesEnvisioning scenarios and take steps to incorporate them in the solutionOwn deliverables across the automation journey to ensure the use cases and scenarios are properly documented & analysedCreate & manage project plans, call out risks & issues proactively, report progress against the plan & track associated project benefitsCreate training plans & provide trainings to team-members & users as need arisesAbility to wear multiple hats including but not limited to Business Analyst, Developer (20-30% Coding might be required), Project Manager, Tester & Business UserWhat you'll bring to the role:B.Tech./ B.E. or an equivalent engineering degree along with either MBA or equivalent degree in Finance/ Accounting or CFA or equivalent certification with 8+ years of relevant work experienceDemonstrated programming skills in any one language, experience with Python, VBA is a plusDemonstrated interest and skills in technology and process managementAbility to work with Microsoft office: Outlook, Excel, Word, PowerPoint, AccessKnowledge of databases, database concepts with ability to handle large data-set will be a plusStrong project management skills with ability to take ownership & lead projects independently with minimum supervisionWorking knowledge of project management tools like JIRA, Rally or any other in-house developed toolsStrong communication skills & ability to interface with executive management, business users and technology development teams in multiple locationsShould be detailed oriented and must have strong analytical and problem-solving skillsExperience of working with multiple stakeholders for prioritisation and tracking of requirementsAbility to do people management and work as part of focused globally distributed teams, in a complex matrix environmentAbility to handle pressure, effectively prioritize and handle multiple tasks with high level of accuracyProactive, positive, self-motivated & a good team playerWHAT YOU CAN EXPECT FROM MORGAN STANLEY: At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more th