Production Engineer – Team Lead

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About CoreWeave  CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.   CoreWeave powers the creation and delivery of the intelligence that drives innovation.  Role Overview: As the Production Engineer – Team Lead, you will be at the heart of CoreWeave’s cloud infrastructure stability and reliability. This senior generalist role is designed to provide strategic direction, operational continuity, and technical expertise across various facets of our platform. You will act as a bridge between engineering reliability and broader technical and organizational goals, ensuring a seamless connection between incident response, platform reliability, and team development. You will be responsible for guiding the team’s response to critical incidents, tracking performance against Service Level Objectives (SLOs), and driving improvements that enhance both operational readiness and reliability across the organization. Your leadership will go beyond the immediate tactical resolution of incidents, ensuring that we continuously evolve our processes, communication, and training to support ongoing operational excellence. The Cloud Platform; Production Engineer Team Lead will reduce ambiguity, provide clarity, and keep reliability at the forefront of decision-making. Key Responsibilities: Incident Management & Recovery: Act as the Incident Commander during incidents, providing decisive leadership to ensure timely and effective resolution while minimizing impact. Coordinate cross-functional teams, including engineering, operations, and customer-facing units, during incidents, ensuring clear communication at all stages. Lead root cause analysis (RCA) efforts, working with engineering teams to implement long-term, sustainable solutions and prevent recurrence. Own and refine the post-incident review (PIR) process, ensuring actionable outcomes and continuous learning across the team. Oversee the creation and maintenance of incident response playbooks to ensure team readiness for diverse failure scenarios. Drive the escalation process, acting as the primary point of contact for high-priority incidents. Operational Excellence & Reliability: Define and track Service Level Objectives (SLOs) and ensure alignment with business goals and team objectives. Champion the use of SLOs to guide incident prioritization, drive improvements, and communicate reliability outcomes. Identify and lead initiatives to improve system resilience, scalability, and disaster recovery capabilities across the platform. Develop and optimize KPIs, SLAs, and performance metrics for incident management and operational efficiency. Spearhead the implementation of automation strategies to reduce Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR), while increasing overall platform reliability. Mentor and guide the cloud operations team, ensuring consistent growth in technical skills, incident response expertise, and leadership capabilities. Drive rapid incident resolution, able to drive collective technical deep-dives into unknown systems - connecting SMEs to find the unknown unknowns in their systems and how those systems fit into the broader ecosystem. Team Development & Mentorship: Lead the development of the team by training and mentoring Production Engineer I/II in incident management best practices, tools, and systems. Foster a collaborative environment where knowledge sharing, continuous learning, and feedback are prioritized. Support the creation and evolution of team processes, ensuring scalability and the ability to respond effectively to both current and future needs. Encourage professional growth and up-leveling within the team, creating a strong foundation for the next generation of Cloud Platform SREs. Required Qualifications: 4+ years of experience in production engineering, cloud operations, site reliability engineering (SRE), or incident response roles. Deep knowledge of cloud platforms (e.g., Kubernetes-based infrastructure, AWS, GCP). Strong familiarity with incident management frameworks such as ITIL and SRE best practices. Proficiency with monitoring and alerting tools (e.g., Prometheus, Grafana) and strong understanding of observability principles. Hands-on experience with automation, scripting, and configuration management tools (e.g., Python, Bash, Terraform). Demonstrated ability to make critical decisions under pressure, guiding teams through high-stakes incident resolution. Excellent communication skills, with the ability to translate complex technical issues for both technical and non-technical stakeholders. Proven experience mentoring