Program Assistant - Mays CityCentre

Job TitleProgram Assistant - Mays CityCentreAgencyTexas A&M UniversityDepartmentMba Program OfficeProposed Minimum Salary$22.00 hourlyJob LocationHouston, TexasJob TypeStaffJob DescriptionA Glimpse of the Job Mays Business School is seeking a proactive and customer-focused Program Assistant to provide classroom support on-site at our CityCentre location in Houston, TX. The Program Assistant is the key to ensuring that evening classes run seamlessly for our students and faculty. The ideal candidate must be comfortable operating as the primary contact for CityCentre facility related needs, including but not limited to: AV/ IT support, facilities management, admin and logistics, access control, and building maintenance for faculty, staff and students who utilize the facility. The Assistant will also serve as the on-site online education support contact and the proxy for distance students during graduate programs. If you are highly organized, detail-oriented, and passionate about supporting students and faculty in an on-site environment, we encourage you to apply!What You Need to KnowSalary: $22.00 - $24.00/hourly (Compensation will be commensurate to the selected hire’s experience.)Cover Letter/Resume: A cover letter and resume will assist us in our review of your application materials. These can be uploaded on the application under CV/Resume.Other Requirements and Factors: Position hours are full-time, Tuesday through Friday (1:00pm to 10:00pm) and Saturday (9:00am to 6:00pm).This position is located in Mays CityCentre Campus - Houston.Opportunities to ContributeGraduate Program and AV/IT SupportOperates as the primary point of contact in the evenings for the graduate programs to include Executive/Professional MBA and Masters of Analytics to provide classroom support with the setup and monitoring of distance education equipment, meals, snacks and support to online students during class session.Provides on-site AV/IT support for faculty, staff, clients and students utilizing the CITYCENTRE facility in the evenings.Admin and LogisticsStocks logistics and admin supplies, to include beverages and snack items at appointed times.Coordinates purchasing and ordering consumables for admin and catering.Scheduling and RecordRecords class sessions. Uploads and distributes videos according to program policy.Maintains schedule of classrooms, meeting rooms and dining areas within the facility.Control scheduling for electronic building access.Security and EmergencyProvide immediate emergency communications to notify program staff and students.Maintain building access systems, to include entry, exits and overall security, including the closing of the facility during prescribed business hours, evening, and weekends.Facility CoordinationArrange facility to include classrooms and dining area for graduate program and event requirements.Other Duties as AssignedProvide administrative support.QualificationsRequired Education and Experience: Bachelor's degree or equivalent combination of education and experience.4 years of combined facilities operations, distance learning, customer service, event planning, program management, human resources and information technology/audio visual experience .A Well-Qualified Candidate Will Also Possess:Bachelor's degree or equivalent combination of education and experience with a major of study in HR, IT, or education.Microsoft 360 basics, to include Excel, PowerPoint and Word.Experience with video conferencing and distance learning platforms (Zoom and MS Teams).Classroom management experience.Experience with customer relationship management tools (Salesforce).Learning Management System tools experience.Ability to effectively communicate both orally and in writing.Ability to positively and professionally interact with clients and staff.Excellent communication and presentation skills.Strong interpersonal and organizational skills.Working knowledge of office software and instructional programs.Knowledge of principles and methods for teaching and instructing individuals and groups.Skilled in utilizing various learning and active listening strategies.Ability to orally comprehend and express information and use inductive and deductive reasoning.Ability to positively and professionally interact with students, clients and staff, groups of various sizes.Ability to apply critical thinking to ensure self-sufficiency and proactive decision-making.Strong initiative, tact and decisiveness in the face of adversity.Representative of the values of: respect excellence, leadership, loyalty, integrity and selfless service.Preferred Licenses and Certifications:Valid Texas driver license: Class “C”Professional in Human Resources (PHR).CPR/First Aid/AED.Texas Food Handlers.Physical Requirements: Ability to lift/carry classroom and logistics material up to 20 lbs. with assistance.Ability to move light, medium or heavy objects with assistance.Who We AreTexas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders. Mays Business School Graduate Programs: Mays offers Full-Time, Professional, Executive, Flex Online MBA programs as well as a unique MBA + M.S. Analytics program. Our program helps students advance their careers by mastering core business knowledge, honing skills through high impact learning experiences, developing personalized leadership styles, and leveraging the power of the global Aggie Network. Mays Busi