Organizational Trainer

Job Posting Title:Organizational Trainer----Hiring Department:Facilities Services----Position Open To:All Applicants----Weekly Scheduled Hours:40----FLSA Status:Exempt from FLSA----Earliest Start Date:Immediately----Position Duration:Expected to Continue Until Aug 31, 2027----Location:AUSTIN, TX----Job Details:General NotesThe University of Texas at Austin is seeking to hire an experienced Organizational Trainer to support sustainment of the UT Works Program. The UT Works Program enables the university to better manage its physical spaces, improve the delivery of mission-critical services, provide better and more useful data to drive capital projects, and streamline workflows across multiple units.You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of students, staff, and faculty, thereby enhancing the student experience.UT Austin provides an outstanding benefits package.  For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards. Your skills will make a difference.You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)Voluntary Vision, Dental, Life, and Disability insurance optionsGenerous paid vacation, sick time, and holidaysTeachers Retirement System of Texas, a defined benefit retirement plan, with employer matching fundsAdditional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)Flexible spending account options for medical and childcare expensesRobust free training access through LinkedIn Learning plus professional conference opportunities.Tuition assistanceExpansive employee discount program including athletic ticketsFree access to UT Austin’s libraries and museums with staff ID cardFree rides on all UT shuttle and Austin CapMetro buses with staff ID cardFor more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department. This is a 40 hours per week work schedule, Monday-Friday, variable 7am - 8pm. May be required to support early morning and early evening training events. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This is a temporary position which will end on 08/31/2027.PurposeDesign, develop, deliver, assess, and teach/reteach work management software, other technology,  business process training, and other internal professional development training.  Design work includes classroom materials, user guides, and job aids. Clients include Facilities Services, Planning, Design and Construction, Utilities and Energy Management, and University Housing and Dining.ResponsibilitiesAssist employees with technical issues, software proficiency standards through system training, monitor employee's progress, and ongoing support. Conduct coaching conversations to promote instructional improvement and provide ongoing cyclical training. Work collaboratively to support employees transition to new technology and to adhere to the new standardized processes. Conduct ongoing assessment of employee achievement.Collaborate with training leads to design training materials. Write, edit, and maintain documentation for all assigned modules. Develop technical and non-technical training materials, including curriculum, facilitator guides, job aids, quick reference guides, online help content, videos, workflow diagrams, and web-based modules. Build and maintain relationships with Subject Matter Experts for material development.Implement effective instructional strategies to develop curriculum for business operations to include frontline technicians. Schedule, deliver, and evaluate training sessions, ensuring accuracy and effectiveness. Participate in course development and maintenance using Cornerstone LMS. Deliver course materials in various settings, including formal classrooms and workshops. Co-teach and demo core instruction for software system usage and operational business processes. Create follow-up processes to evaluate training effectiveness.Be available for consultations with management, training team, and employees. Answer on-call questions from staff. Troubleshoot minor system issues to support new software usage and business process alignment. Participate in software testing as needed. Drive University vehicles. Maintain acceptable driver rating as established in Policy: UTS157 Section 2.5.4.Required QualificationsBachelors degree. 5 years of proven experience in designing, developing, and delivering non-technical and/or end-user systems training. Demonstrated ability in adult learning models. Experience in facilities, construction, utilities, or frontline technician training. Proficiency in developing online training courses and using training simulation and video software. Familiarity with video production and editing software, creative design software, and Microsoft Office applications. Skills and Abilities: Ability to simplify complex concepts for easy understanding. Creative and analytical problem-solving skills. Strong attention to detail and commitment to high-qual