Sr. Associate Director, Professionalism and Leadership

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!OverviewReporting to the Senior Director for Professionalism and Leadership Development in the School of Medicine ‘s Office of Academic and Professional Development (OAPD), the Senior Associate Director is responsible for assessing and resolving professionalism, behavior, conduct and culture/climate concerns involving faculty at the Yale School of Medicine, (YSM) developing and overseeing timely and effective interventions to address the concerns and prevent recurrence and providing a wide-range of leadership development support to YSM faculty.  Investigation and Resolution of Complex Professionalism Concerns: Provides oversight and independent investigation of complex, confidential matters related to faculty professionalism, conduct, and organizational climate across the Yale School of Medicine (YSM).Exercises sound judgment to triage, assess, and direct matters to appropriate review and resolution pathways, while orchestrating cross-institutional collaboration among key institutional stakeholders. Leads comprehensive culture and climate assessments, inquiries, and high-stakes investigations, synthesizing findings into authoritative written reports and delivering executive-level presentations to faculty and academic leadership.Serves as a strategic partner to YSM faculty leaders by designing and executing targeted, proportionate, and impactful interventions that drive meaningful organizational change. Effectively partners with appropriate YSM and University offices, Yale Medicine, and Yale New Haven Health (“YNHH”) including but not limited to, the Office of the Provost, Title IX, the Office of Institutional Equity and Accessibility, the Office of the General Counsel, the Office of Graduate Medical Education, the Office of Medical Education, the Office of Postdoctoral Affairs, and YSM’s Office of Collaborative ExcellenceCase Management/Investigation/Resolution:Independently triage issues, assess jurisdictional boundaries, and appropriate review and intervention pathways for matters raised with OAPD.Partner with and facilitate coordination of matters across and between appropriate YSM and University offices, Yale Medicine, and Yale New Haven Health System including but not limited to, the Office of the Provost, Title IX, the Office of Institutional Equity and Accessibility, the Office of the General Counsel, the Office of Graduate Medical Education, the Office of Medical Education, the Office of Postdoctoral Affairs, and YSM’s Office of Collaborative Excellence.  Assess individual professionalism or behavior concerns, and departmental or section-level professionalism and climate concerns throughout YSM.Write clear and comprehensive reports that document the methodology, findings, and recommendations for presentation to senior leaders in YSM and the University.Partner with YSM faculty leaders to develop and implement customized interventions that are timely, proportional, and effective.Oversee the implementation of appropriate, customized resolutions, including remediation interventions, corrective actions, and other appropriate supports.Assist in formulating and operationalizing best practices for OAPD case handling and case management.Oversight/Implementation of OAPD Programs and Initiatives:  Develop programs and initiatives that further OAPD’s mission, including but not limited to, YSM’s Professionalism Recognition Program, and lead related planning, collaboration and implementation efforts. Leadership Development:Engage in OAPD’s efforts to design and operationalize YSM initiatives and institutional approaches to promote and develop the professionalism and leadership competencies and capability of YSM faculty, including, but not limited to, program conception, design, and delivery.Engage directly and independently with YSM faculty to provide individualized leadership development support to address their professionalism or leadership challenges or promote leadership competency development.Representative of OAPD:   Represent OAPD in formal and informal presentations to the YSM and University communities and higher education and academic medicine organizations. Serve as liaison and representative to university and external committees and professional associations.Advocate for the work, interests, and priorities of OAPD through service on YSM and University committees.May perform other duties as assigned.A cover letter is required at the time of application. A writing sample will be requested of all finalists. Required Skills and Abilities1. Proven coaching, mediation, investigation and conflict resolution skills. Demonstrated strong analytical and critical thinking skills to evaluate multifaceted information and reach clear and evidence-based decisions. 2. Ability to prioritize, problem solve and work well under time pressure. 3. Ability to work independently and exercise sound judgment and discretion. 4. Proven exemplary verbal and written communication skills.5. Exceptional interpersonal skills including demonstrated ability to interact/work positively and effectively with a broad spectrum of constituents, including senior leaders.Preferred Skills and Abilities1. Advanced degree preferred.2. Experience conducting fact-finding, investigations, or climate reviews. 3. Experience in higher education, academic medicine, or healthcare.4. Experience interacting with and influencing faculty.5. Experience in leadership development facilitation/training.Principal Responsibilities1. Directs, monitors, and assesses needs and directs the application of resources of an administrative University office dealing with one or more major functional areas. 2. Directs and imp