Insurance Product Management Principal - Supplemental Benefit Operations

Become a part of our caring community The Insurance Product Management Principal manages insurance product offerings for each market and customer need. The Insurance Product Management Principal provides strategic guidance to functional team(s).The Supplemental Benefits Operations (SBO) team within Humana's Enterprise Growth organization manages Medicare Mandatory Supplemental Benefits (MSBs) that shape member experience, operational performance, and regulatory outcomes. You will be a Principal Individual Contributor and the Director's primary partner and execution lead for the Humana hearing benefit and other supplemental benefits.Reporting to the Director of Supplemental Benefits Operations, you will translate strategy into execution—supporting the design, implementation, optimization, and governance of the hearing benefit across its full lifecycle. You will operate with a high degree of autonomy, leading complex bodies of work and influencing cross-functional teams. Additionally, you will serve as a recognized subject-matter expert. Throughout, you will remain aligned to the Director's strategic direction and priorities.This position partners with product development, operations, technology, compliance, finance, analytics, and external vendors to ensure benefit solutions are compliant, operationally sound, scalable, and continuously improving.Key ResponsibilitiesStrategic Support & Execution LeadershipBe the Director's primary partner in implementing, shaping and advancing the strategy and roadmap for the hearing benefitTranslate strategic direction into clear execution plans, workstreams, and cross‑functional deliverablesDevelop analyses, options, and recommendations to inform leadership decision‑makingSupport evolution of the hearing benefit as a scalable supplemental benefit capabilityBenefit Design, Implementation & Regulatory ExecutionImplement benefit design and structural changes in consideration of CMS regulations and team goalsOversee benefit configuration, system setup, testing coordination, and quality assuranceProvide subject‑matter expertise on regulatory requirements and implementation best practicesSupport audit readiness, compliance reviews, and documentation accuracyOperational Excellence & Continuous ImprovementIdentify opportunities to improve member experience, operational efficiency, and benefit clarityDrive continuous improvement plans using performance data and partner feedbackSurface risks and dependencies with recommended mitigation strategiesSupport stabilization, monitoring, and post‑implementation optimizationVendor & Risk Management SupportPartner with the Director on vendor management for benefit implementation and administrationSupport vendor performance reviews, issue resolution, and service‑level discussionsSupport vendor contract negotiations alongside procurement, legal, and financeCross‑Functional Influence & EnablementBe a trusted contact for cross‑functional supplemental benefit initiativesFacilitate working sessions and decision forums to drive alignmentSupport training, knowledge transfer, and operational readinessManage multiple concurrent, high‑visibility initiatives effectivelyUse your skills to make an impact  Required QualificationsBachelor's Degree with strong academic performance8+ years of experience in strategy, healthcare, or regulated environmentsOwnership of complex initiatives from concept through executionExperience communicating complex technical concepts to a variety of audiencesExperience with vendors, operations, and compliance‑driven requirementsPreferred QualificationsGraduate degree (MBA, MPH, PhD, or similar)Experience in Medicare Advantage and supplemental benefit programsFamiliarity with third‑party risk management and governanceExpertise in hearing health, including audiology, hearing aid technologies, and hearing loss managementExperience designing or managing hearing benefits within Medicare Advantage or similar programsExperience with Medicare policy, CMS regulations, and emerging OTC hearing aid landscapeExperience partnering with hearing benefit vendors and managing provider networksKnowledge of hearing care delivery innovations, including tele-audiology and digital health toolsAbility to analyze utilization, cost, and outcomes data related to hearing servicesDemonstrated leadership in advancing strategy or innovation in hearing health or supplemental benefitsTravel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $126,300 - $173,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-05-2026About us About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the c