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Account Manager I

at Trace3

Trace3Chicago, Illinois, United StatesPosted 2026-03-17
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Job description

Who is Trace3? Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate. Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it! Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.   Ready to discover the possibilities that live in technology?   Come Join Us! Street-Smart - Thriving in Dynamic Times We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems. Juice - The “Stuff” it takes to be a Needle Mover We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like. Teamwork - Humble, Hungry and Smart We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.  JOB SUMMARY:  The Account Manager I, Midwest will be responsible for prospecting, developing and closing sales opportunities in the Midwest Region. This position will be responsible for selling technology solutions in core competencies of storage, security, virtualization, backup, networking, innovation, cloud and data intelligence services. This position will have a strong understanding of how technology enables businesses to develop strategies and meet objectives. The Account Manager I, Midwest will be involved in the entire sales cycle, including leading meetings to discuss key business and technology issues, assess clients' needs and identify the products/solutions that best meet those needs.  SUMMARY OF ESSENTIAL JOB FUNCTIONS:  Drive business line revenue within assigned territory and accounts; discover, prospect and qualify new opportunities as well as cross-sell and up-sell opportunities within existing customer base  Responsible for supervising and ensuring optimal client satisfaction throughout the entire life cycle of the engagement by providing the Trace3 “Total Customer Experience”  Represent Trace3 to the customer in all sales-related matters and understand the customer’s business, product requirements, and industry challenges  Lead the proposed solution including transitioning the build and implementation to the delivery team, and remain engaged with the client while becoming a “thought leader” for the next opportunity  Build and maintain in-depth knowledge of Trace3’s products, services, partners, and markets  Direct complex sales cycles—including account mapping, development of high-level relationships, account strategies, and business cases  Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users  Establish strong and lasting relationships with key stakeholders and decision makers in client organizations  Work closely with the client to understand and manage their expectations while simultaneously working closely with the Trace3 Team to ensure delivery  REQUIRED QUALIFICATIONS:  Minimum of 5 years’ experience as an individual contributor selling enterprise level professional/technology services, managed services or end user solutions   History of successfully selling into Fortune 750 companies preferred; industry knowledge of IT services and products  Experience preparing, writing, creating, and delivering value-add sales solution presentations and proposals  Experience in security, cloud or data intelligence sales is a huge plus  Excellent understanding of business environments and challenges of IT operations in an enterprise level corporation  Strong understanding of how clients use technology to meet business objectives  Strong financial and business acumen with understanding of a multi-faceted business operation  Excellent oral, written communication and presentation skills with an ability to present technical issues, training sessions, and demos to C-Level Executives and non-technical audience  Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment  Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver  Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment  Motivated self-starter who loves to solve challenging problems   Ability to travel; holds a valid driver’s license   Located in or within a 1 hour radius of Chicago, IL Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensatio
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